Enjoy free shipping on all orders within France, Europe, and worldwide.
Each shipment is handled with the utmost care, fully secured, insured, and includes a tracking number.
👉 Security Note: For security reasons, all packages are shipped in neutral packaging, with no commercial markings.
- France: 2 to 5 business days
- Europe & International: 5 to 15 business days
An express delivery option is also available for an additional fee.
14-Day Money-Back Guarantee
You have 14 days from the date of delivery to request a return, exchange, or refund.
👉 Returns: Return shipping costs are the responsibility of the customer.
To initiate a return, simply contact us at :
contact@thefinegems.com
We will provide you with the necessary steps to follow.
Conditions: The product must be returned in its perfect original condition, including its original packaging and the laboratory certificate where applicable.
Returns will only be accepted if the item is returned in its perfect original condition and in its original packaging. It must also be accompanied by the laboratory certificate if one was provided.
